Have you been to Omni Hotels? Do you know who the Omni Hotels VP of Information Technology is?
If you’re an IT enthusiast, maybe you want to know.
In this article, we’ll get to know who the Omni Hotels VP of Information Technology is. We’ll also have a look at her education and skills at hand.
We’ll also have a quick rundown about Omni Hotels. So, read on.
Omni Hotels VP of Information Technology
Omni Hotels and Resorts’ corporate office is in Dallas, Texas. And its VP of Information Technology is none other than Kathleen Erickson. Also from Dallas.
She is fairly new to the company. Starting her VP of IT career with Omni Hotels just this February 2020.
Before working with them, she was with another well-known hotel for 5 years. She was with Hilton Worldwide as their Director Guest Facing Technology. Starting from January 2015 to January 2020.
But, even before that, she was with Windstream Enterprise for 2 years and 7 months.
Kathleen has been their Director of HSIA Solutions in her first year. Then she became their Senior Consultant Strategic Solutions for the following year.
And even before this, she worked at John Q. Hammons Hotels Management, LLC.
She held the position of Director of Information Technology for 3 years and 11 months. Spanning from September 2018 to July 2012.
Education and Skills
Kathleen got her BS in Business Administration, Information Systems Management, and Business Studies. This was from 2007 to 2010 at Empire State College.
Then from 2012 to 2014, she went to Missouri State University. This is where she got her Master of Business Administration in Management.
Aside from her education, what got Kathleen to claim her job at Omni was her skills. Her technical skills include but are not limited to:
- Lean IT
- Product Management
- Organizational Management
- Information Technology Strategy
- Wireless Networking
- Project Management
- Internet Strategy
But these are not all. As the VP of IT handles an IT team or department, Kathleen also has good leadership skills. Making her fit for the position.
Additionally, the VP of IT is also responsible for the business side of the company. So they are not only focused on the technical side.
That’s why Kathleen also has these business skills:
- Marketing
- Budget Creation and Management
- Business Process Improvement
- Contract Negotiation
- Forecasting
Also, as she is working in the hospitality industry, she must have extra related skills. This to deliver the needed IT support to the hotel and its customers.
So, Kathleen also has these hospitality skills:
- Event Planning
- Public Speaking
- Customer Service
- Customer Satisfaction
- Hotel Asset Management
- Hotel Management
She also holds and interpersonal skills. As the nature of her job requires her to deal with different kinds of people. This includes vendors, associates, and customers.
But what is Omni Hotels? Let’s take a quick look.
Omni Hotels and Resorts
Omni Hotels and Resorts has 60 locations all over the United States, Canada, and Mexico. While their corporate office is in Dallas, Texas.
They have an approximate of 21,000 rooms. And about 20,000 associates.
Also, they’re a member of the Global Hotel Alliance under the leadership of its president, Peter Strebel.