This section discusses what is Global Information Technology Management. So, read on to learn more about this topic.
What Is Global Information Technology Management?
The term “Global Information Management” was first used by the US Department of Defense (DoD) in the year 2000. It is defined as a process of managing information to accomplish a specific task for an organization. The basic objective of such management is to optimize the use of information and its underlying technology for meeting the business, policy, and strategic objectives of an organization.
The DoD Defines Global Information Technology Management as an organizational structure and process that:
1. Facilitates the effective and efficient performance of information and information technology (IT) operations to accomplish specific objectives.
2. Accomplishes the tasks required to support the missions, functions, and operations of the organization.
3. Guides to ensure global IT services are provided in a consistent, effective, and efficient manner to support the accomplishment of national security objectives and business strategies.
Global Information Technology Management Objectives
Global information technology management focuses on three key objectives which are discussed in the following paragraph.
1. Service Delivery Efficiency
GITM’s primary objective is to improve IT service delivery efficiency for the users by making the appropriate use of available resources. The ultimate goal of this objective is to make maximum use of available resources to provide better service at a lower cost to users.
2. Distributed IT Governance Model
GITM allows organizations to have a distributed IT governance model. It makes it possible to have a common IT governance model across different locations without having to follow the conventional centralized model.
3. Decentralized Information Technology Management
GITM allows organizations to have a decentralized IT management model. This helps to facilitate autonomous thinking and decision-making at the field level.
The following are the major benefits of adopting GITM in an organization:
1. Improved Service Delivery
By adopting GITM, organizations can manage their IT resources in an efficient manner which enables them to offer better services at a lower cost. This ultimately results in improved service delivery for the users.
2. Reduces Costs Associated With IT Acquisition, Operations, Maintenance, and Disposal
By adopting GITM, organizations can reduce costs associated with IT acquisition, maintenance, operations, and disposal. This ultimately results in less expenditure by an organization. However, it is important to note that this does not mean that the services provided by the organization will be free of cost due to the adoption of GITM. Instead, it means that the cost of services provided by the organization will be reduced significantly.
3. Increased Employee Productivity
By adopting GITM, organizations can offer better services at a lower cost which eventually results in increased employee productivity. Global Information Technology Management (GITM) is a concept that has become popular recently due to the changing trends in the business environment. Organizations are adopting this concept to increase service delivery efficiency, reduce the cost of services provided by the organization, and increase employee productivity.
To Conclude
The concept of Global Information Technology Management (GITM) is very important for organizations. This is because this concept helps an organization to increase service delivery efficiency, reduce the cost of services provided by the organization, and increase employee productivity.